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Find answers to commonly asked questions about mypu webshop. Please send us an enquiry on our contact page if you are unable to find an answer here.
We are happy to have you on our platform! To register and have access to all product information, click here and fill in your information! BASF only sells items for companies, so it is essential to provide the GST & PAN of your company in the registration.
Access to prices will be granted after approval of registration in our system. Your registration will be analyzed by BASF and later approved, remembering that this platform serves only the footwear industry. You will be notified of the approval by email (approvals will take place Monday through Friday, 9:00-17:00, according to BASF business hours). After approval you can login and access prices and documentation on the product page!
We will review your registration address and approve it based on our guidelines. We reserve the right to reject any registration that is not relevant to the footwear industry. We may reach out to you for some clarification.
BASF invoices orders only to GST registered, so the order will be placed in the name of the company. Don't worry, your name and personal information will only be used as a point of contact within the company. We ask you to register with your corporate email.
You can check our prices after login/register on the platform! (see item 1 in Registation questions if in doubt)
1st: Log in post registration
2nd: Select the product Category
3rd: Select the product
4th: Prices will be visible on product page
PS: If for some reason you are not able to see the price, please contact our attendant.
No, prices on product page do not include taxes
You can buy after login or registration on the platform!
Please also have a look at our video tutorials
The system suggests the ideal work ratios, for additional product kindly follow
You can see your order history here.
If you have not found the product you are interested in, you can use the search bar at the top of the page or contact us via chat, e-mail mypu-mail@mypu.basf.com or contact form.
We have 2 delivery options available which are defined at the time of purchase. These are: EXW OR DAP. Delivery option need to be selected during check out. Post order confirmation, delivery time for reshipments in the city of Calicut is minimum 1 business day and for the city of Indore is minimum 2 business days. To find out the deadline for other locations, please contact us. In case of collection, all necessary requirements for collection will be sent by email.
Current payment term is advance by NEFT/RTGS. UTR number need to be shared for order confirmation
Payment need to be made while order submission by NEFT or RTGS on dedicated BASF account details shared.
No, BASF sells the PU systems (raw materials) used to manufacture these components. We have a wide range of products that can be used in the production of insoles, midsole and soles of shoes in general.
Basically you need a low pressure injection molding machine, heated molds, mixer, scale, oven where you can melt the material and the BASF polyurethane system.
Polyol is a hygroscopic material and over time it absorbs moisture. Even if your machine's system has a good seal, this moisture can end up being incorporated into the polyol due to material recirculation or even by the air present inside the tank.
We are the largest chemical industry in the world, with more than 115 thousand employees. Click here (Link) to learn more about BASF.
We are an e-commerce platform developed by BASF that allows the purchase of polyurethane (PU) systems for making footwear components. The platform was developed with the purpose of bringing more agility and ease to our customers, in addition to bringing us closer and serving medium and small customers. In the shop you will find exclusive content, documentation and technical videos of our products, among other features. In addition to shopping online, you can update yourself with new market trends!
Yes, to access just click here
Please key in the products that you are interested in in the search function found at the top of the page. Alternatively, you may reach out to us via mail or our contact form